Same Day Local Delivery Policy
VAPINGSTORY SAME DAY LOCAL DELIVERY
Vapingstory and Smoke Inc., we are happy to introduce Same-Day Delivery options for our customers 7 days a week.
Delivery Fee & Distance
- ~10km radius $4.99 / FREE Delivery if order over $35
- 10km-15km radius $9.99 / FREE Delivery if order over $50
- 15km-20km radius $9.99 / FREE Delivery if order over $100
Same Day Local Delivery Policy
- Estimate drop off time 6-9pm
- Cut-off time 6pm, After 6pm call shop to confirm same day delivery
- Over 15km radius call shop to discuss options
- No payment, No delivery, Pay in advance unless Cash payment
- We Check ID, No ID, No Delivery, No Refund
- Delivery attempt fail -> Next day In store Pick up, or Reschedule delivery at additional fee
- Certain product maybe excluded from free shipping
- Holiday delivery hours may be different call shop to check
- Christmas, New Year Shop closed. Other holiday shop closes 5~6pm.
Order over $35Most Ottawa/Gatineau area with 15km radius from our shop can enjoy free same day local delivery on orders over $35 (~10km) or $50 (10~15km) purchase before tax. If your order is less than our free same day delivery minimum, small fee will be applied: over $35 (~10km) - $4.99, over $50 (10~15km) - $9.99. If you live outside of 15km radius from our shop, and still want your order to be delivered, please give us a call we will look for possible options.
Estimate drop off hours are between 6pm-9pm. We will do our best to process all of our same day orders in time, but at unfortunate circumstances we will contact you with alternate options.
Cut-off time for the same day delivery orders is 6pm. Any order placed after 6pm is not guaranteed for same day shipping and might be delivered the next day, but we will do our best to do same day delivery and keep you posted.
If you need a same day delivery outside of our drop off hours, 6pm-9pm, or outside of our delivery radius 15km, please contact us. We will try to find a way to deliver your order at your requested time with an additional fee ($5~$10).
If payment is not made in full, your order will not be shipped until the full payment is confirmed. Please make sure you pay in advance unless you choose the "Cash Payment"
You must show acceptable Government Photo ID that has the same name as your order when you pick up. No ID - No Delivery - No Refund. You can pick up at the store with ID. If the second attempt delivery is requested, you will be charged additional delivery fee.
If you missed a delivery, and delivery attempt fails, your order will be ready for In-Store Pick Up the next day. Reattempt delivery can be arranged for your missed delivery order the following day at additional cost.
If you are not in urgent need of your order, we can always arrange other delivery options as well. We can mail your orders via Canada Post or with any other preferred carrier or simply you can visit our retail store location at 613 Somerset St. West.
*Same day delivery option will stay on even after the COVID 19 crisis over, but estimate drop off hours or cut-off time for all same day delivery order might be changed.
*IQOs products are excluded from free local delivery service. We can delivery, but $5 delivery charge will be applied.
*All policy written here at Vapingstory and Smoke, we reserve the right to make changes at any time and in our sole discretion.