Vapingstory and Smoke Inc, we value and respect our customer's privacy and security. We protect your data with advanced security and standard available.
Our primary goal is for your information is to help us serve you better. We may review our collective data to improve our shipping procedures, scout for new retail locations, or gather metrics to optimize our production and save you money. We also need your contact information so that we reach out to you in the case of a lost order, recall or promotion.
At any time, should you no longer wish to be on our mailing list, text or phone call, please give us a call and instruct us to remove you from the list. We will remove you from the system and you should not receive any promotions in the future. Should you continue to receive newsletters after requesting to be removed, just give us a call and we’ll investigate. Should you wish that all your information (including your account) be removed permanently from our systems, please give us a call and we’ll manually remove you from our systems entirely.
At any time should you no long wish to: access, correct, amend or permanently delete any personal information we have about you, register a complaint, or simply want more information, please contact us. We will manually remove you from our systems immediately. You can always give us a call or contact our Privacy Compliance Officer at email@example.com or by mail at
Vapingstory [Re: Privacy Compliance Officer]
613 Somerset St West Ottawa Ontario CA K1R 5K3
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
We collect information for the primary reason of improving your customer experience and enabling Services on our store.
When you purchase our product(s) from our store or browse our store, as part of the buying and selling process, we collect the personal identifying information you give us such as your name, billing & shipping address, phone number and email address.
We also collect such information when you choose to use certain other features of our website. This can include when you submit information about yourself, for example, through surveys, contests, promotions, and posting content on our website through product reviews.
Other uses of such information include, without limitation: fulfilling your order; customer service; tracking emails that we send to you, and to improve your experience with our website.
The personal information you provide to us is added to our databases.
We also automatically gather certain non-personally identifiable information, specifically about how you interact with our website. For example, which pages you view, and how often you visit our website. This information is collected through cookies, pixel tags, and others. This data gives us information about your shopping experience and is used only to improve your experience with our website. Your browser usually allows you to opt-out of such collection. There are also certain applications that you can install on your browser, which enable you to opt-out of cookies/pixel tags as well.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email, Text, Phone Call marketing: With your permission, we may send you emails, text or phone call, about our store, new products and other updates. You will have the option to unsubscribe or have the email sent to junk if needed. However, we wish that you keep the option of text, phone call or email subscriptions so that you are informed of all our promotions, information and as well as to provide you the best service possible.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete account set up, transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If you do not want your personal information collected do not submit it to us.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at:
613 Somerset St West Ottawa Ontario CA K1R 5K3
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about how a customer uses our website, for example which pages a customer looks at, how often they visit, and so on. We use this information to improve the customer experience on our website.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If we make material changes to this policy, we will take reasonable measures to ensure that significant changes are communicated to our users (via a newsletter) but it is ultimately the responsibility of the user to verify that they are up-to-date on the current policy.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.